BBB Business Review

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This business is not BBB accredited.

USNavySealStore.com

Phone: (888) 762-6670 Fax: (630) 566-0708 6310 Nancy Ridge Dr #103, San Diego, CA 92121 http://www.usnavysealstore.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers US Navy Seal merchandise online.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for USNavySealStore.com include:

  • 18 complaint(s) filed against business
  • Failure to respond to 16 complaint(s) filed against business

Factors that raised the rating for USNavySealStore.com include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 10
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 18

Customer Reviews Summary Read customer reviews

0 Customer Reviews on USNavySealStore.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 22, 2003 Business started: 06/26/2002 in CA
Type of Entity

Sole Proprietorship

Business Management
Mr. Serhat Pala, President Ms. Kim Le, Office Manager Ms. Mylan Le, Customer Service Manager
Contact Information
Customer Contact: Ms. Kim Le, Office Manager
Principal: Mr. Serhat Pala, President
Number of Employees

18

Business Category

Army & Navy Goods Clothes - Consignment & Resale Internet Shopping

Alternate Business Names
Global Business Support Systems Inc Special Forces Store US Navy Seal Store
Industry Tips
Internet Shopping
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.