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BBB Accredited Business since
Phone: (619) 800-3515 3200 Adams Ave #105, San Diego, CA 92116
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers limousine services.
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A BBB Accredited Business since
BBB has determined that City Captain Transportation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for City Captain Transportation include:
- Advertising issues found by BBB
Factors that raised the rating for City Captain Transportation include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
CA Public Utilities Commission
505 Van Ness Ave, San Francisco CA 94102
Phone Number: (415) 703-2782
Fax Number: 415-703-1758
The number is PSG0031427.
Type of Entity
Business ManagementMr. Yosief Abraha, Partner Mr. Awet Beyenne, Partner
Number of Employees
Airport Transportation Limousine Service Taxicabs Transportation Services
Hours of Operation
|M||:||12:00 AM - 12:00 AM|
|T||:||12:00 AM - 12:00 AM|
|W||:||12:00 AM - 12:00 AM|
|Th||:||12:00 AM - 12:00 AM|
|F||:||12:00 AM - 12:00 AM|
|S||:||12:00 AM - 12:00 AM|
|Su||:||12:00 AM - 12:00 AM|
|H||:||12:00 AM - 12:00 AM|
Method(s) of PaymentCash, Credit Card (American Express, Visa, Master Card, Diners Club and
Discover) and checks or an agreed upon payment method. Charges will reflect
costs incurred while performing transportation services for reservations
placed with City Captain by the customer, its agents and any
individual requesting transportation as an authorized employee of the
customer and will reflect costs including but not limited to trip charges,
tolls, parking, gratuity and cellular telephone charges.
Refund and Exchange PolicyA full refund of funds deposited shall be made if cancellation of
services is made at least 3 days prior to the date of scheduled
service. No refund shall be made if cancellation of service occurs
within 3 days of expected service. This includes reservations made
within 3days or less of expected service.