Business ProfileforAlex Moving & Storage Co

I used *************** in a Cross Country Move from ***********, ** to ********, ******* in October 2021.I sold my home and relocated to ******* and had to wait for my home to be built, as a result my items had to be placed in Storage.The day ***********, North American *** Lines arrived, it was raining. Immediately I observed many of my items unboxed, opened, re-taped and unwrapped laying loose.I contacted the mover *********************** immediately but got no response.I contacted home and staff several times with no response.I had a 15 x 20 climate controlled unit which just barely fit all of my items which I then placed a Padlock on.When my new home was completed in January 2022, I had my items moved to my new home.As I started unpacking I immediately noticed re-taped, boxes and many missing items.I contacted ***** and staff and indicated that information to them and that I wished to resolve this amicably first. He agreed and apologized and coped his staff that would be contacting me soon. That was over a month ago and have not heard back. I have the emails from those conversations.I created a list of the missing items as best I could and put a $500 price tag which I considered low but was hoping for a amicable resolution.Here is the list I provided, If you add the time spent acquiring and new cost of these items it would be greater than $500 Many of the original items are unavailable due to the supply chain shortage and cost much more.. What I am also upset about is that I graciously tipped the movers in ***** and they said that would take good care of my things.Costco Full pack of toilet paper $18 Sunbrella outdoor cushion $120 Sliding glass door security locking bar $25 Assorted Grill Tools $120 Brita and zero water filters $40 ******* Brushed nickel shower rod $50 Broom and dust pan $25 **** alarm clock $79 Garden hose $30 Assorted kitchen utensils $100 Car Wash, Car Wax, items and Accessories $200