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Business ProfileforFunkypair.com
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 14632 Beach Blvd, Westminster, CA 92683
- Years in Business:
- 20
- Business Started:
- 10/24/2003
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- Funkypair
- Business Management
- Mr. JR Vu
- Contact Information
Principal
- Mr. JR Vu
Customer Contact
- Mr. JR Vu
- Additional Contact Information
Phone Numbers
- (714) 623-1360Other Phone
- (714) 623-1360
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Pete E
10/26/2023
Funkypair.com Response
11/10/2023
The customer received an incorrect item than the one they had ordered. To resolve this issue, we follow our company's procedure and a return label is issued to the customer to have the incorrect costume exchanged for the correct item. As a small business, we follow this procedure as it is what best works for us and our customers.
The customer informed us that the item was needed urgently for Halloween, only days away. We asked that the customer have the incorrect item shipped back that same day, if possible, so that they are able to receive their item in time for Halloween. The return label did have a time limit, as to abide by the customer's urgency, however this time limit could be extended per customer request.
The customer informed us that they did not have a printer to print the return label and placed a new order instead. We did not receive any further contact from the customer in regard to the incorrect item. Unlike other companies, we do not have the authorization to make additional charges to our customers
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