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Find a Location

Vizio has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Vizio

      39 Tesla Irvine, CA 92618-4603

      BBB Accredited Business
    • Vizio

      800 Stevens Port Dr Dakota Dunes, SD 57049-5005

    • Vizio

      800 Steven Port Dr Dakota Dunes, SD 57049

    • Vizio

      175 West Jackson Blvd. Suite 1700 Chicago, IL 60604-2816

    Business ProfileforVizio

    Audio Visual Equipment
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.12/5stars

    Average of 190 Customer Reviews

    Customer Complaints

    466 complaints closed in last 3 years

    123 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/11/2006

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers consumer electronics manufacturing and marketing services.

    Business Details

    This is a multi-location business.

    Find a Location

    Vizio has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Vizio

        39 Tesla Irvine, CA 92618-4603

        BBB Accredited Business
      • Vizio

        800 Stevens Port Dr Dakota Dunes, SD 57049-5005

      • Vizio

        800 Steven Port Dr Dakota Dunes, SD 57049

      • Vizio

        175 West Jackson Blvd. Suite 1700 Chicago, IL 60604-2816

      Headquarters
      39 Tesla, Irvine, CA 92618-4603
      BBB File Opened:
      11/14/2013
      Years in Business:
      21
      Business Started:
      10/21/2002
      Business Incorporated:
      10/21/2002
      Accredited Since:
      9/11/2006
      Type of Entity:
      Corporation
      Alternate Business Name
      • Vizio Inc
      Business Management
      • Mr. Scott Patten, Vice President
      • Ms. Caitlin Sanchez, Associate Counsel
      • Mr. William Wang, CEO
      • Mr. Jesse Dorn, Manager
      Contact Information

      Principal

      • Mr. Scott Patten, Vice President
      • Mr. William Wang, CEO

      Customer Contact

      • Mr. William Wang, CEO
      • Mr. Jesse Dorn, Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      466 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/28/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I bought a brand new 55inch Vizio TV. It constantly went to a black Vizio screen and shut off multiple times a day while watching. After repeated calls to Vizio they sent a repair person. The next day it did the same thing. Then after a month Vizio replaced it with a "refurbished" tv that does the exact same thing. I am at my **** end with this company and these horrible products. I have spent countless hours on the phone with customer service only to end up in the same situation with these products.
      Read More

      Customer Reviews

      190 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brian G

      1 star

      04/03/2024

      I was gifted a 70" e class Vizio through my place of employment in 2019. I had to remodel my basement in order to have a room big enough for such a large TV. TV backlighting is failing and the smart operating system never worked properly. The warranty expired before I even hung the tv. Vizio makes a short lived product. They don't stand behind their products. *********************. I can be reached via text at seven one six 603 0534. Thank you.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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