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Find a Location

A is 4 Adoption has 1 locations, listed below.

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    Business ProfileforA is 4 Adoption

    Adoption Agencies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers adoption facilitator services.

    Business Details

    Location of This Business
    151 Kalmus Dr Ste D220, Costa Mesa, CA 92626-7950
    BBB File Opened:
    4/3/2006
    Years in Business:
    26
    Business Started:
    1/1/1998
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Laurette Colton, Partner
    • Mr. Nelson Colton, Partner
    • Ms. Julie Lanphear, Manager
    • Ms. Shelly Gonzalez, Billing Contact
    • Mr. Anthony Taylor, Manager
    Contact Information

    Principal

    • Ms. Laurette Colton, Partner

    Customer Contact

    • Ms. Laurette Colton, Partner
    Additional Contact Information

    Fax Numbers

    • (714) 556-4026
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    06/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My wife and I paid to engage A is 4 Adoption in the search for a prospective adoption. Clearly during COVID-19, the number of adoptions dropped. However in 2021, A is 4 Adoption "dropped off" and stopped replying to us. We tried several emails and phone calls to them - no response. In 2022, as we continued attempts to reach them, they are now saying that "our contract" with them ended in mid-2021. Not that they ever told us that there was an end date to the contract nor did they tell us in 2021 that the end was being reached. They just ghosted us and didn't respond - which is wrong - and almost all adoption agencies don't have an end date. We are going back to our records to see if what we filled out when we engaged them had an end date. We've asked them to provide a copy - they haven't - and again, A is 4 Adoption "dropped off" and stopped replying to us. We tried several emails and phone calls to them - no response. They ghosted us. This is unprofessional behavior.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Courtney P

    1 star

    10/18/2023

    This company has mislead 100% I have left multiple messages for them to contact me and they have ignore me . Every time I call and leave a message I get the runaround. Before the adoption , they promise me I would see my son and it was an open adoption and that was the only reason I agreed to this. I was also told I would get photos and updates of my son. Now my son is missing out there and I have no idea where he is because of this agency and they wouldnt tell me anything, I have nightmares because of this and my life has spiraled out of control because of this . I know two people that also went through the same thing. At this point I think the company is totally unprofessional they only are out for money , they also misled the adopting parents what I mean by that , ** recovering now however I feel at the time of my adoption the agency didnt care when I was loaded and didnt tell the parent about my addiction, I wanted to say something but the agency wanted to hide it and I felt that was so wrong because later on in life the child can have a problem. When the adoption went through they change the story and they forgot about me ! No information no pictures nothing, because they decide it to make it closed all of the sudden. My biggest fear is that my child wellbeing is not ok. Because why I cant have a picture of him. For years I thought this company is a front for human trafficking and so is my friends and thats why I want a welfare check done on my son. A is 4 adoption told me the familys lawyer would get involved if they would be contacted one more time and what do they have to be worry about if its a welfare check? And furthermore shouldnt they keep update on a child that adopt out anyways?

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