Description

We responded to an online offering for pills to help people with diabetes who no longer want to be taking the RX medications the doctors have prescribed for the rest of their lives. The scammers probably used AI to generate a testimonial from a well-known natural medicine doctor, and offered quotes to support it. Pictures of the doctor are used to support the claim as well. The offering was complex, but seemed fair, and we ended up taking the additional 6 bottles to save money for a total of $294. We bought it with a Discover card. By the time we actually received the package, we were convinced this was not legit. We tried phoning CartPanda. No one returned the calls. Then we emailed them. CartPanda replied that we had to contact the maker named "Burnjaro". Sent emails to [email protected] asking how to proceed with returning the unopened package for a FULL refund. After a series of suggestions from them which were not acceptable, we have given up. All their solutions would cost us more money in the long run, and it seems like a lost cause. We refuse to contact them again. Discover card cancelled our number and re-issued a new card in the meantime, to be safe. Kindly advise if there is any recourse for us, and please make note of these things for the purpose of helping other consumers.