Description

I placed an order for Wellamoon sleep patches on Aug. 3, 2025. They charged my Paypal $15.69. Immediately after I placed that order, I saw another charge on my same Paypal account for $39.59. It showed another order of patches, plus pillow spray plus shipping. Shipping was free on my $15.69 order. I did not place this second order, but I was charged for it. I immediately sent an email to [email protected] (one of 2 emails they use) telling them I did not place a second order for $39.59. The next day I received a response from Chatterly of the Wellamoon Team saying that order was already in transit, and they were unable to cancel or refund the order at that stage. I have sent many emails to [email protected]. They are giving me the run-a-round. They point out that the second package for $39.59 was delivered. But I didn't order it!!!! The single package of sleep patches that I originally ordered never arrived. SCAM. Wellamoon/AmberatriumLimited added an extra order that I did not place. I've filed a claim with Paypal, but since Wellamoon shows a package was delivered, they aren't doing anything to get my money refunded. I've seen many other people complaining on Wellamoon's facebook page about this same scam. I've commented on facebook warning about this scam. How do I get my money back?