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Better Business Bureau ®
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Ventura, Santa Barbara and San Luis Obispo Counties
North County Candy Dealer Not Too Sweet!
March 27, 2014

North County Candy Dealer Not Too Sweet!

The Better Business Bureau of the Tri-Counties has processed 124 complaints in the last three years against Munchies Sweets & Treats, formerly of Solvang and they later operated their business online using a Santa Maria PO Box drop business.

Complainants typically allege that they ordered and paid for candies from the company, but the sweets were never delivered.  Initially the company responded to the complaints stating that delays in delivery were due to problems with suppliers and products being back-ordered but later the company ceased to respond to complaints from the BBB.  The BBB believes that although the company apparently was still taking orders as recently as January 2014, they are currently out of business.

According to BBB president Rick Copelan, “This situation again illustrates how important it is for consumers and business owners to check with the BBB BEFORE doing business with a company that they are not familiar with.”  Consumers and business owners are able to read actual complaints word-for-word as submitted by consumers and the responses from the companies.

The BBB can be reached at www.santabarbara.bbb.org, www.bbb.org, info@santabarbara.bbb.org or call us at 805-963-8657