People today are overwhelmed with choices – and often unsure about where to find verified, unbiased information. There are more than 30 million businesses in North America alone; and hundreds of thousands of sites around the world where people shop online. There are thousands of free and subscription websites that offer a range of information, including reviews, reports, directories, listings, and gripe sites. BBB is the one place you can find it all.
For over 100 years, BBB has helped people make smarter decisions and is evolving to meet fast changing marketplace needs.
BBB offers its national and local consumer services online and in person. Through our efforts, BBB helps millions of people each year.
The Council of Better Business Bureaus(CBBB) is the network hub for BBBs in the US and Canada. Like BBBs, CBBB is dedicated to fostering honest and responsive relationships between businesses and consumers -- instilling consumer confidence and advancing a trustworthy marketplace for all.
BBB Serving Ventura, Santa Barbara and San Luis Obispo Counties
P.O. Box 129 Santa Barbara, CA 93102
Monday - Thursday; 8:00 a.m. – 5:30 p.m.
Friday; 8:00 a.m. – 12:00 p.m.
Monday - Thursday; 9:00 a.m. – 12:00 p.m. 1:30 – 5:00 p.m. Friday; 9:00 a.m. – 12:00 p.m.
Rick Copelan President/CEO 805-963-8657
Carol Copelan Vice-President 805-963-8657
Brent Copelan Complaint Evaluation 805-963-8657 ext. 13
John Lopez IT Manager 805-963-8657 ext. 14
Nicole Nelson Arbitration Specialist 805-963-8657 ext. 15
Luis Aguilar Customer Support 805-963-8657 ext. 18
Monday - Friday: 8:00 a.m. - 5:00 p.m.
Tom Fefer Director of Accreditation (805) 845-7812 ext. 201
Ben Spradley Accreditation Consultant (805) 845-7812 ext. 202
John Turner Accreditation Consultant (805) 845-7812 ext. 203
Daniel Peterson Accreditation Consultant (805) 845-7812 ext. 204
Marvin Canton Accreditation Consultant (805) 845-7812 ext. 205
Scott Wall Accreditation Consultant (805) 845-7812 ext. 206