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BBB Accredited Business since

The California Wine Club

Phone: (877) 234-5598 Fax: (800) 700-1599 2781 Golf Course Drive  Unit B, Ventura, CA 93003 http://www.cawineclub.com


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Description

The California Wine Club specializes on Small Family Wineries.  Each month The California Wine Club explores all corners of California's wine country seeking handcrafted, award-winning wine from small family wineries. They then share with you and your gift recipients these discoveries, along with the rich stories of each winery.  Since 1990, The California Wine Club has been delivering monthly wine club adventures to thousands of wine club members across the country. The majority of wine club members have been members for 7 years or more. There are no membership fees; just pay as you go and cancel any time.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The California Wine Club meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The California Wine Club include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The California Wine Club
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 29, 2014 Business started: 07/05/1991 in CA Business started locally: 07/05/1991 Business incorporated 07/05/1991 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Corporations
320 West 4th Street, Los Angeles CA 90013
http://www.corp.ca.gov/
Phone Number: (213) 576-7500
Fax Number: (213) 576-7178
The number is C1769962.

Type of Entity

Corporation

Business Management
Ms. Gerri-Lynn Becker, President
Contact Information
Principal: Ms. Gerri-Lynn Becker, President
Business Category

WINES - RETAIL WINE BROKERS WINERIES

Alternate Business Names
California Wine Club
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.