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BBB Business Review

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BBB Accredited Business since

Upholstery Decor, Inc.

Phone: (805) 964-2001 5788 Hollister Ave, Goleta, CA 93117 View Additional Email Addresses http://www.tippedic.com/ View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers custom cut foam products from store and on line. Experts in custom hand crafted upholstery of fine furniture. Upholstery Decor Inc is also the inventor and distributor of Tip Pedic brand patented products. The trade mark products Lap Top Easel,Fine Spine,Zebo Pillow and My Bolster .


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Upholstery Decor, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Upholstery Decor, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

1 Customer Review on Upholstery Decor, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 27, 2000 Business started: 01/01/1961 in CA Business started locally: 01/01/1961 Business incorporated 10/13/1990 in DE
Type of Entity

Corporation

Business Management
Mr. David Pulver, President Customer Support
Contact Information
Customer Contact: Mr. David Pulver, President
Business Category

UPHOLSTERERS MANUFACTURERS & PRODUCERS

Products & Services

Upholstery Decor, Inc. sells the following brand(s): Tip Pedic Brand Products, Fine Spine Flex Cushion and Lap Top Easel., Zebo Pillow. My Bolster.

Upholstery Decor, Inc. offers the following product(s): Polyurethane foam, High Density foam, Evlon foam, High Resilience foam, Memory foam, Latex foam rubber, Supreem charcoal foam, Dry Fast foam and Closed Cell foam.

Method(s) of Payment
Pay Pal, Visa, Master, Discover and American Express.
Refund and Exchange Policy
Custom cut foam is non returnable and non refundable.
Alternate Business Names
Foam Online.com FoamforMattress.com Tip Pedic.Com

Customer Review Rating plus BBB Rating Summary

Upholstery Decor, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.