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          BigStub, Inc. has 1 locations, listed below.

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            • BigStub, Inc.

              1336 N Moorpark Rd PMB 336 Thousand Oaks, CA 91360-5224

              BBB Accredited Business

            Business ProfileforBigStub, Inc.

            Event Ticket Sales
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.85/5stars

            Average of 45 Customer Reviews

            Customer Complaints

            41 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/31/2007

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company is an online resale marketplace for concerts, sports, and theatre tickets. BigStub facilitates the transactions between buyers and ticket sellers but is not the actual seller. Ticket prices are set by the seller and are often above face value.

            Business Details

            BBB File Opened:
            10/26/2007
            Years in Business:
            18
            Business Started:
            2/16/2006
            Business Started Locally:
            2/16/2007
            Business Incorporated:
            10/31/2007
            Accredited Since:
            10/31/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            6
            Alternate Business Name
            • Big Stub Event Tickets
            Business Management
            • Mr. John Needham, President/Owner
            Contact Information

            Principal

            • Mr. John Needham, President/Owner

            Customer Contact

            • Mr. John Needham, President/Owner
            Additional Contact Information

            Fax Numbers

            • (888) 636-1338
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Buying tickets to the big game or concert? Don't get scammed

            Customer Complaints

            41 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/27/2023

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Resolved
            BigStub is marketing an event in January for Beyonce. It appears to be a concert, but it isn't. I believe this is false advertising and they will not issue me a refund. The event is in January 2024. Their headline says "Beyonce is on tour in 2024. Tickets for all upcoming perfomances are on sale now--click here to get your Beyonce tickets from BigStub today." The BigStub website opens with "The hottest pop star on the planet is back with the new album and if you hurry, you can catch Beyonce live in concert. (I have attached the full text)". I have attached screenshots of their website with the full text I'm describing. These screenshots were taken 12/27/23 at 6:00 AM CST. She is in fact NOT on tour in 2024. And she WILL NOT be at the event in OKC. It's basically a movie showing. This is blatant false advertising and I should be entitled to a full refund.
            Read More

            Customer Reviews

            45 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Vincent S

            02/22/2024

            I am 78 years old and not very techy, but the directions were easy to follow and once I downloaded the app it was easy to scan my upc

            BigStub, Inc. Response

            02/23/2024

            Hello V******, we're always here to help you navigate the process if needed! But we're delighted to hear the directions were easy. Please think of BigStub again in the future when purchasing tickets!

            Local BBB

            BBB of the Tri-Counties

            BBB Reports On

            BBB reports on known marketplace practices.

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