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BBB Accredited Business since

Looker Pools

Phone: (805) 689-3008 Fax: (805) 569-3787 View Additional Phone Numbers 1415 La Cima Rd., Santa Barbara, CA 93101


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Looker Pools is a Licensed Contractor specializing in new pool and spa design and construction. They have been serving the residential customers in Santa Barbara and the surrounding area since 1993. They offer high quality & creative water works which include new pool and spa construction, koi ponds, reflecting pools, fountains and fire pits. Our fine masonry include stone caping & patio flatwork, cut stone & rustic walls. Other services include design, construction consultation and supervision.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Looker Pools meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Looker Pools include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Looker Pools
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 13, 1998 Business started: 06/01/1994 in CA Business started locally: 06/01/1994
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
Fax Number: (805) 983-3921
The number is 672676.

Type of Entity

Sole Proprietorship

Business Management
Mr. John Looker, Owner Customer Support
Contact Information
Customer Contact: Mr. John Looker, Owner
Business Category

SWIMMING POOL CONTRACTORS, DEALERS, DESIGN SWIMMING POOLS & HOT TUBS SPAS & HOT TUBS - SERVICE & REPAIR MASON CONTRACTORS

Alternate Business Names
Looker Construction Co. Looker Pool Looker Spa
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.