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Ventura, Santa Barbara and San Luis Obispo Counties

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This Business is not BBB accredited

Camarillo Pool & Spa

Phone: (805) 388-0404 View Additional Phone Numbers 425 Constitution Way, Camarillo, CA 93012 View Additional Email Addresses http://www.californiapoolandspa.com

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Description

This company's business is swimming pool construction.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Camarillo Pool & Spa include:

  • Failure to have a required competency license.
  • Failure to respond to 1 complaint filed against business
  • Advertising issue(s) found by BBB


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Additional Complaint Information

In August of 2013 the BBB received a complaint that included allegations that the company had collected a large cash deposit for work to be done, and then closed their business.  The BBB conducted an investigation and believes that the company is indeed out of business.  If consumers have paid this company in money for services to be rendered and are unable to contact the company, they should consider contacting the Contractors State License Board and/or the Ventura County District Attorneys Office.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Camarillo Pool & Spa
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: November 24, 2008 Business started: 01/01/2000 Business started locally: 01/01/2000
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
Fax Number: (805) 983-3921
The number is 923607. On BBB confirmed that Camarillo Pool & Spa had not obtained a necessary license from Contractors State License Board.

Type of Entity

Corporation

Business Management
Mr. Dennis Martinez, Owner
Contact Information
Customer Contact: Mr. Dennis Martinez, Owner
Business Category

SWIMMING POOL CONTRACTORS, DEALERS, DESIGN

Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Contractors State License Board 9821 Business Park Drive, Sacramento CA 95827 Phone Number: (800) 321-2752 Fax Number: (805) 983-3921 http://www.cslb.ca.gov/

Ventura County District Attorneys Office 800 South Victoria Ave., Ventura CA 930039 Phone Number: 805-654-2500 http://da.countyofventura.org/

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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