BBB Business Review
BBB Accredited Business since
Phone: (800) 301-5905 Fax: (888) 326-1079 3905 State Street, Ste. 7-228, Santa Barbara, CA 93105
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This company's business is Child Protection Services. Kids Live Safe is an organization focused on delivering technology based solutions to American families. Since 2009, Kids Live Safe has provided web-based family protection tools to safeguard children. Kids Live Safe empowers parents by taking control of the safety of their children.
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A BBB Accredited Business since
BBB has determined that KidsLiveSafe.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for KidsLiveSafe.com include:
- Complaint volume filed with BBB for business of this size.
- Response to 27 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||27|
Additional Complaint Information
In June of 2014 the BBB asked the company to address concerns from consumers that after visiting the website and searching for predators in their local area, the consumers subsequently received emails from various third parties that do business with this company. The company describes this in their Terms and Conditions and consumers are given an option to, "opt-out" of the third party emails.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementCustomer Service
Alternate Business NamesKids Live Safe, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview