BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
The Move network provides resources and tools for consumers and real estate professionals to help navigate all stages of the home-buying cycle. These tools give consumers access to the most comprehensive selection of existing homes for sale, property records, rentals, mortgage resources, senior housing options, moving resources and more.
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A BBB Accredited Business since
BBB has determined that Move.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Move.com include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 22 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||22|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Bureau of Real Estate
2201 Broadway, Sacramento CA 95818-2500
Phone Number: 1-877-373-4542
Fax Number: (916) 227-0863
7232 Balboa Blvd., Van Nuys CA 91406
Phone Number: 818-786-2110
Fax Number: 818-786-4541
Type of Entity
Business ManagementMr. Steve Berkowitz, CEO Mr. Bruce Caul, Manager, Customer Service/Top Producer Mr. Jim Caulfield, General Counsel Mr. Eric Gramberg, VP Sales Move Rentals and Senior Housing Ms. Debbie Neuberger, Senior Vice President of Service Operations Mr. Errol Samuelson, Pres. of REALTOR.com Ms. Patty Wehr, SVP and Chief Account Officer
REAL ESTATE SERVICES INTERNET SERVICES REAL ESTATE CONSULTANTS REAL ESTATE RENTAL SERVICE