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BBB Business Review

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BBB Accredited Business since

Rent Before Owning.com

Phone: (888) 250-5563 Fax: (775) 262-6431 5951 Encina Rd Ste 208, Goleta, CA 93117 http://rentbeforeowning.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This Company services include lease options, owner financing, rent to own and sales by owner.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rent Before Owning.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Rent Before Owning.com include:

  • 26 complaint(s) filed against business

Factors that raised the rating for Rent Before Owning.com include:

  • Length of time business has been operating
  • Response to 26 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

26 complaints closed with BBB in last 3 years | 21 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 8
Billing/Collection Issues 9
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 26

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Rent Before Owning.com
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 4
Total Customer Reviews 6

Additional Information

BBB file opened: September 27, 2012 Business started: 03/31/2005 Business started locally: 03/31/2005
Type of Entity

Corporation

Business Management
Customer Service Customer Service Beth Uhrig
Contact Information
Customer Contact: Beth Uhrig
Business Category

REAL ESTATE - RENT TO OWN MORTGAGE BROKERS FINANCIAL SERVICES APARTMENTS

Alternate Business Names
Rent Before Owning Rentbeforeowning.com

Customer Review Rating plus BBB Rating Summary

Rent Before Owning.com has received 3.41 out of 5 stars based on 6 Customer Reviews and a BBB Rating of B.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.