BBB Logo

Better Business Bureau ®
Start With Trust®
Ventura, Santa Barbara and San Luis Obispo Counties

BBB Business Review

This Business is not BBB accredited

Troy Brown Plumbing

Phone: (805) 921-3900 View Additional Phone Numbers *, Carpinteria, CA 93013 http://www.troybrownplumbing.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Troy Brown Plumbing offers and provides Plumbing Maintenance, Service, and Repair including sewer and drains, broken pipes, and sewer video inspections. They do both Residential and Commercial properties in Santa Barbara and Ventura counties.

BBB Accreditation

On 9/23/2014 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

  • 1B. Fulfill all licensing and bonding requirements of applicable jurisdictions; provide all license and bonding information upon application for BBB accreditation; and provide periodic updates upon request of BBB.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Troy Brown Plumbing include:

  • Failure to have a required competency license.
  • BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Troy Brown Plumbing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: June 07, 2013 Business started: 04/01/2004 in CA Business started locally: 02/11/2009
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Drive, Sacramento CA 95827
http://www.cslb.ca.gov/
Phone Number: (800) 321-2752
Fax Number: (805) 983-3921
The license number is 928726. On 9/23/2014 BBB confirmed that Contractors State License Board suspended the license of Troy Brown Plumbing. On 9/23/2014 BBB confirmed that Troy Brown Plumbing had not obtained a necessary license from Contractors State License Board.

Business Management
Mr. Troy Brown, Owner & Operator
Contact Information
Principal: Mr. Troy Brown, Owner & Operator
Business Category

PLUMBING - CONTRACTOR PLUMBING - RENOVATION & REPAIR PLUMBING DRAINS & SEWER CLEANING

Alternate Business Names
Troy Brown Plumbing & Service Troy Brown Plumbing and Service
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Phone Numbers

Find a LocationX

  Change Location
Show Only Accredited Locations