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BBB Accredited Business since

GEM Mortgage

Phone: (805) 351-4756 Fax: (877) 797-4584 2775 N. Ventura Rd Suite 102, Oxnard, CA 93036 View Additional Email Addresses http://www.gemmortgageoxnard.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company's business is Loan Companies


BBB Accreditation

A BBB Accredited Business since

BBB has determined that GEM Mortgage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for GEM Mortgage include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on GEM Mortgage
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 30, 2008 Business started: 01/02/2006 Business started locally: 01/02/2006
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Attorney General (AG)-SAMP
110 W. A Street, Suite 1100, San Diego CA 92101
http://ag.ca.gov/consumers/general/samp.htm
Phone Number: (916) 322-3360
Fax Number: (619) 645-2062

California Department of Business Oversight
300 S. Spring Street, Suite 15513, Los Angeles CA 90013
http://www.dbo.ca.gov
Phone Number: 213-897-2085
Fax Number: 866-275-2677
AskDBO@DBO.ca.gov

Type of Entity

Corporation

Business Management
Mr. Silverio Garcia, Branch Manager Mr. Francisco Salazar, Branch Manager Ms. Lupe Trejo, Funding Assistant
Contact Information
Principal: Mr. Silverio Garcia, Branch Manager
Business Category

LOANS - SMALL BUSINESS CONSUMER FINANCE & LOAN COMPANIES REAL ESTATE LOANS FINANCING CONSULTANTS LOANS

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.