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BBB Business Review

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BBB Accredited Business since

SESLOC Federal Credit Union

Additional Locations

Phone: (805) 543-1816 Fax: (805) 546-9622 3855 Broad Street, San Luis Obispo, CA 93405 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers a full service financial institution.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that SESLOC Federal Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for SESLOC Federal Credit Union include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on SESLOC Federal Credit Union
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 24, 1998 Business started: 06/30/1942 in CA Business started locally: 06/30/1942
Type of Entity


Business Management
Ms. Nancy Arnold, SVP Mr. John Baas, CFO Ms. Kelli Beck, Senior VP Mr. Clarence Cabreros, CLO Ms. Geri LaChance, CEO Mr. Ken Long, CIO Customer Support
Contact Information
Principal: Ms. Nancy Arnold, SVP
Principal: Mr. John Baas, CFO
Principal: Ms. Kelli Beck, Senior VP
Principal: Mr. Clarence Cabreros, CLO
Principal: Ms. Geri LaChance, CEO
Principal: Mr. Ken Long, CIO
Related Businesses
SESLOC Federal Credit Union
Business Category



BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.