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BBB Business Review

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BBB Accredited Business since

Golden 1 Credit Union

Phone: (877) 465-3361 8727 El Camino Real, Atascadero, CA 93422

Click for BBB Rating on Golden 1 Credit Union

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Golden1 Credit Union provides the following products and services: Auto Loans, Checking, Savings, Direct Deposit and Credit Cards.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Golden 1 Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Golden 1 Credit Union. BBB of Northeast California has the full report as that BBB handles all complaints for Golden 1 Credit Union.

Additional Information

BBB file opened: January 14, 2009 Business started: 07/21/1933 in CA Business started locally: 07/21/1933 Business incorporated 07/21/1933 in CA
Type of Entity


Business Management
Ms. Shawna Rau, Branch Manager
Contact Information
Customer Contact: Ms. Shawna Rau, Branch Manager
Business Category


Products & Services

Golden 1 Credit Union offers the following product(s): Cards, Checking, Estate Planning, Insurance & Protection, Investments, Loans, Online Services, Real Estate, Savings, Special Services

Alternate Business Names
Golden One Credit Union

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.