BBB Accredited Business since
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This company offers Visa, Mastercard, American Express, Diners, check guarantee, check conversion, wireless solutions, web development solutions, terminals, software solutions and more.
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A BBB Accredited Business since
BBB has determined that iPayment, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for iPayment, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 305 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||127|
|Total Closed Complaints||305|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||12|
Type of Entity
Business ManagementMr. Gabriel Frutos, Premier Client Services - Specialist Ms. Tania Salas, Premium Support Department Mr. Marcus Smith, SVP OPS
CREDIT CARD - MERCHANT SERVICES CREDIT CARDS & PLANS - EQUIPMENT & SUPPLIES
Alternate Business Names1st National Processing C S I Processing Card Payment Solutions, Inc. CardPayment Solutions, Inc. Merchant Service Center National Bankcard National Payment Processing
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview