BBB Accredited Business since
Phone: (877) 327-8914 8 E Figueroa St., Ste. 240, Santa Barbara, CA 93101 View Additional Web Addresses
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FastSpring offers E-commerce payment processing, merchandising and fulfillment solutions for software publishers and other digital products merchants.
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A BBB Accredited Business since
BBB has determined that FastSpring meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for FastSpring include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 27 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||22|
|Total Closed Complaints||27|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementCustomer support Mr. Chris Lueck, CEO Mr. Ken White, Chief Customer Service Officer
COMPUTERS HARDWARE, SOFTWARE & SERVICES COMPUTER SOFTWARE PUBLISHERS & DEVELOPERS COMPUTERS - MULTIMEDIA COMPUTERS - SYS DESIGNERS & CONSULT INTERNET SHOPPING
Alternate Business NamesBright Market, LLC Fast Spring
Industry TipsInternet Shopping
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview