BBB Business Review
BBB Accredited Business since
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This company is dedicated to making the communities we serve better places to live and work. Our associates work hard each and every day to fulfill this mission by offering financial solutions to our customers, delivered with the highest quality of service. We believe in the importance of investing in our communities in various ways – from the loans we make to individuals, families and businesses of all sizes to our ongoing volunteerism, financial outreach programs, and nonprofit support. As a result of this unwavering commitment throughout the years, we have become the largest and oldest locally-owned community bank in the areas we serve.
We're also about innovation, technology, and convenience. We continually invest in ways to make your banking and financial management easier. We believe you shouldn't have to choose between a personal relationship with your bank and cutting-edge banking technology.
We believe that all banking should be personal. After all, the financial services you’re offered – and the choices you make – affect your daily life, your family, your livelihood and, of course, your future. That's why every associate at Montecito Bank & Trust is personally committed to earning your trust and developing a long-term relationship with you.
A BBB Accredited Business since
BBB has determined that Montecito Bank & Trust meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Montecito Bank & Trust include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Angela Sanchez, Senior Branch Manager