BBB Business Review
BBB Accredited Business since
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According to information in BBB files this company operates a chain of more than 1,600 company-owned automotive tire and service stores throughout the United States.
A BBB Accredited Business since
BBB has determined that Firestone Tire & Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Firestone Tire & Service include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Rick Esparza, Manager Mr. Arman Lalaian, District Manager Mr. Larry Perdue, Manager, Customer Relations Mr. Harry Vilalovic, Manager
AUTO REPAIR & SERVICE AUTO REPAIRING - FOREIGN AUTO SMOG INSPECTION AUTO REPAIR - MOBILE BRAKE SERVICE ENGINES - FUEL INJECTION SERVICE & PARTS MUFFLERS & EXHAUST SYSTEMS TIRE RETREAD & REPAIR TIRE RETREAD & REPAIR - EQUIPMENT & SUPPLIES BRAKE SERVICE EQUIPMENT TIRE DEALERS AUTO INSPECTION STATIONS