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BBB Business Review

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BBB Accredited Business since

Anacapa Auto Body & Paint

Phone: (805) 963-4811 Fax: (805) 899-1982 View Additional Phone Numbers 518 Anacapa St., Santa Barbara, CA 93101 View Additional Email Addresses http://www.anacapaautobody.showitsite.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Anacapa Auto Body & Paint - Once known as Santa Barbara Muscle Cars (SBMC) specializes in classic car restoration (mainly Ford Mustangs) but has since changed hands and now has expanded the efforts to encompass all vehicles. All work is under warranty against any and all defects. They cover body work, & they're a metal shop. Including (but not limited to) mechanical, interior, structural, electric, and fabrication.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Anacapa Auto Body & Paint meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Anacapa Auto Body & Paint include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Anacapa Auto Body & Paint
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 23, 1999 Business started: 08/01/2010 Business started locally: 08/01/2010
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Automotive Repair
10949 North Maher Boulevard, Rancho Cordova CA 95670
http://www.bar.ca.gov/index.aspx
Phone Number: (866) 860-8509
BARMaster@dca.ca.gov
The number is 268474.

Type of Entity

Corporation

Business Management
Mr. John Biggs, Owner Ms. Kayla Downey, Office Manager
Contact Information
Customer Contact: Mr. John Biggs, Owner
Business Category

AUTO BODY REPAIR & PAINTING AUTO CUSTOMIZING AUTO RESTORATION AUTO SEAT COVERS, TOPS & UPHOLSTERY AUTO BODY SHOP EQUIPMENT & SUP

Industry Tips
Auto Repair Tips
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.