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Find a Location

RealtyStore.com has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • RealtyStore.com

      6950 Hollister Ave Ste 104 Goleta, CA 93117-5824

      BBB Accredited Business
    • RealtyStore.com

      5951 Encina Rd Ste 208 Goleta, CA 93117-6252

      BBB Accredited Business
    • RealtyStore.com

      5951 Encina Rd Ste 206 Goleta, CA 93117-6252

      BBB Accredited Business

    Business ProfileforRealtyStore.com

    Real Estate Services
    Multi Location Business
    BBB accredited business

    Current Alerts For This Business

    Alert:
    BBB (as always) advises consumers to try to work the issue out with the company first. Please contact the company at 800-900-9314 or [email protected] before filing a complaint.

    At-a-glance

    Customer Reviews

    1.12/5stars

    Average of 43 Customer Reviews

    Customer Complaints

    47 complaints closed in last 3 years

    16 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/30/2006

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company's business is an online service providing consumers with access to a nationwide foreclosure database.

    Business Details

    This is a multi-location business.

    Find a Location

    RealtyStore.com has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • RealtyStore.com

        6950 Hollister Ave Ste 104 Goleta, CA 93117-5824

        BBB Accredited Business
      • RealtyStore.com

        5951 Encina Rd Ste 208 Goleta, CA 93117-6252

        BBB Accredited Business
      • RealtyStore.com

        5951 Encina Rd Ste 206 Goleta, CA 93117-6252

        BBB Accredited Business
      Location of This Business
      6950 Hollister Ave Ste 104, Goleta, CA 93117-5824
      BBB File Opened:
      11/17/2005
      Years in Business:
      19
      Business Started:
      3/31/2005
      Business Started Locally:
      3/31/2005
      Business Incorporated:
      3/16/2005
      Accredited Since:
      1/30/2006
      Type of Entity:
      Corporation
      Alternate Business Name
      • Nations Info Corporation
      Business Management
      • Mr. David Teng, CEO
      • Ms. Olga Ronis, Customer Experience Manager
      • Mr. T Dale Williams, Director of Customer Service
      • Beth Uhrig, VP Human Resources
      Contact Information

      Principal

      • Mr. David Teng, CEO
      • Mr. T Dale Williams, Director of Customer Service

      Customer Contact

      • Mr. T Dale Williams, Director of Customer Service
      Additional Contact Information

      Fax Numbers

      • (775) 262-6431
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      47 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/20/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Date of transaction is 3/20/24 for 2 transactions of $99.80 unauthorized $24.95 authorized. This was for membership to the Realtystore.com website, a lead generation site for realtors. They offered a 2 wk free trial and then $24.95 per month after. Today was the day that the $24.95 fee was set to debit, but there is also a 2nd charge for $99.80. This was not authorized and not explained to me. I tried to get ahold of customer service on the website and the number is invalid ( ###-###-####) and I also tried to cancel my account and the system just kicks me out all together and makes me sign back in all to start over and I am still stuck. I tried to call the rep, Riel, but the number he calls from doesn't work either. ###-###-#### 
      Read More

      Customer Reviews

      43 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Riten S.

      1 star

      02/10/2024

      Realty store's sales person called me as I am a Real estate agent. He promised me free leads for 14 days. It is written on their email as well. However, they started charging me from day one even before I create my profile on their website. First day charges were $249. When I called the number multiple times, no live person picked up. It is a fraud.

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