BBB Accredited Business since 06/03/2004
GameFly, Inc.Find a Location
(888) 986-64006080 Center Dr Fl 8, Los Angeles, CA 90045-9205
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This company offers on-line rental and purchasing of video games by mail.
A BBB Accredited Business since 06/03/2004
BBB has determined that GameFly, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised GameFly, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 96 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||10|
|Billing / Collection Issues||36|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||39|
|Total Closed Complaints||96|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on GameFly, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Type of Entity
Incorporated: September 2002, DE
Number of Employees
Video Games - Rent & Lease
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview