BBB Accredited Business since 05/11/2012
Dollar Shave Club, Inc.
(310) 975-8528PO Box 5688, Santa Monica, CA 90409-5688View Additional Web Addresses
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 05/11/2012
BBB has determined that Dollar Shave Club, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Dollar Shave Club, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 21 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||2|
|Problems with Product / Service||11|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||21|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on Dollar Shave Club, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Type of Entity
Incorporated: January 2012, DE
Business ManagementPrincipal: Ms. Janet Song (VP, Ops & Member Services)
Number of Employees
Razors & Razor Blades
Alternate Business NamesDollar Shave Club, DSC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview