BBB Accredited Business since 09/01/2010
Phone: (866) 803-0879Fax: (408) 982-0413View Additional Phone Numbers2305 Paragon Dr, San Jose, CA 95131-1309
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A BBB Accredited Business since 09/01/2010
BBB has determined that Rescue Rooter meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Rescue Rooter's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on Rescue Rooter
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
American Residential Services has contacted BBB and requested that we notify consumers that they may contact their corporate office directly at 1-866-803-0879 or via email at firstname.lastname@example.org prior to filing a complaint with the BBB in order to be given the opportunity to resolve the matter directly with them. Should a consumer choose to file a BBB complaint without contacting the company, BBB will process the complaint as any other complaint filed with us.BBB file opened: 01/29/2003Business started: 01/01/1975
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 765155 for this company. The expiration date of this license is 07/31/2018.Type: Contractor's License Board
Check License Status: https://www2.cslb.ca.gov/OnlineServices/CheckLicenseII/LicenseDetail.aspx?LicNum=765155
Please note that governmental licensing information may not be current.
Type of Entity
Incorporated: December 1985, CA
Contact InformationPrincipal: Erik Sagli (General Manager) Steve Torres (Assistant Manager)
Number of Employees
Plumbers, Plumbing Drains & Sewer Cleaning, Plumbing - Contractor
Alternate Business NamesAmerican Residential Services L.L.C., American Residential Services LLC, ARS American Residential Services of California, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview