BBB Accredited Business since 10/24/2012
(855) 364-8222820 Broadway, Santa Monica, CA 90401-2711
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A BBB Accredited Business since 10/24/2012
BBB has determined that DogVacay, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered DogVacay, Inc.'s rating include:
- Length of time business has been operating.
Factors that raised DogVacay, Inc.'s rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||4|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Type of Entity
Incorporated: October 2012, CA
Business ManagementPrincipal: Andrew Gibson (Customer Care Specialist)
Contact InformationMr. Aaron Hirschhorn (Founder)
Number of Employees
Pet Services, Pet Day Care, Pet Boarding - Dogs