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BBB Accredited Business since 10/24/2012

DogVacay, Inc.

(855) 364-8222820 Broadway, Santa MonicaCA 90401-2711

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BBB Accreditation

A BBB Accredited Business since 10/24/2012

BBB has determined that DogVacay, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered DogVacay, Inc.'s rating include:

  • Length of time business has been operating.

Factors that raised DogVacay, Inc.'s rating include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

4 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service4
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 4

Additional Information

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Business started: 03/01/2012
Type of Entity

Corporation

Incorporated: October 2012, CA

Business Management
Principal: Andrew Gibson (Customer Care Specialist)
Contact Information
Mr. Aaron Hirschhorn (Founder)
Number of Employees

49

Business Category

Pet Services, Pet Day Care, Pet Boarding - Dogs

Alternate Business Names
Dogvacay.com, Dog Vacay
Industry Tips
What to do with Fido?
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