BBB Accredited Business since 08/20/1999
(800) 893-88712644 30th St Fl 2, Santa Monica, CA 90405-3061
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This company offers internet payment processing services.
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A BBB Accredited Business since 08/20/1999
BBB has determined that Epoch.com, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Epoch.com, LLC's rating include:
- 74 complaints filed against business
Factors that raised Epoch.com, LLC's rating include:
- Length of time business has been operating.
- Response to 74 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Billing / Collection Issues||46|
|Problems with Product / Service||24|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||74|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Epoch.com, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Rand Pate (VP of Public Relations/Communications)
Number of Employees
Payment Processing Service, Billing Service