BBB Accredited Business since 08/06/2012
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A BBB Accredited Business since 08/06/2012
BBB has determined that Ematic meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Ematic's rating include:
- Length of time business has been operating.
- Response to 202 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Guarantee / Warranty Issues||36|
|Problems with Product / Service||154|
|Billing / Collection Issues||0|
|Total Closed Complaints||202|
Customer Reviews Summary Read customer reviews
23 Customer Reviews Customer Reviews on Ematic
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||23 Customer Reviews|
Type of Entity
Incorporated: October 1985, CA
Business ManagementPrincipal: Mr. Roy Rayn (General Manager)
Contact InformationCustomer Contact: Khalil (CS Manager)
Number of Employees
Internet Shopping, Electronic Equipment & Supplies - Dealers, Audio-Visual Equipment - Dealers
Alternate Business NamesShaghal LTd-Ematic Tablet, Shaghal, Ltd
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview