BBB Accredited Business since 11/01/2010
Phone: (408) 907-8000Fax: (888) 965-9619350 E Plumeria Dr, San Jose, CA 95134-1911
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A BBB Accredited Business since 11/01/2010
BBB has determined that NetGear Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised NetGear Inc.'s rating include:
- Length of time business has been operating.
- Response to 237 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||11|
|Billing / Collection Issues||3|
|Guarantee / Warranty Issues||49|
|Problems with Product / Service||173|
|Total Closed Complaints||237|
Customer Reviews Summary Read customer reviews
4 Customer Reviews Customer Reviews on NetGear Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4 Customer Reviews|
Contact InformationPrincipal: Patrick C. Lo (CEO)Customer Contact: Customer Service Fernan E. Kalaw (Sr. Global Support & Operations Manager)
Number of Employees
Internet Services, Computers - Networks
Products & Services
This company's business is Internet - Products & Services. and Computer Networking Services specializing in the designing, developing and they also market networking products.
Alternate Business NamesNetgear, Inc
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview