BBB Accredited Business since 05/30/2000
First American Home Buyers Protection Corporation (Headquarters)
(800) 992-3400View Additional Phone NumbersPO Box 10180, Van Nuys, CA 91410-0180
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This company offers home warranty plans.
A BBB Accredited Business since 05/30/2000
BBB has determined that First American Home Buyers Protection Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered First American Home Buyers Protection Corporation's rating include:
- 1455 complaints filed against business
Factors that raised First American Home Buyers Protection Corporation's rating include:
- Length of time business has been operating.
- Response to 1455 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||26|
|Billing / Collection Issues||72|
|Guarantee / Warranty Issues||309|
|Problems with Product / Service||1039|
|Total Closed Complaints||1455|
Customer Reviews Summary Read customer reviews
43 Customer Reviews Customer Reviews on First American Home Buyers Protection Corporation
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||43 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: February 1984, CA
Contact InformationPrincipal: Mrs. Kristin Swan (Claims Evaluations Department Manager) Jeff Powell (President)
Number of Employees
Home Warranty Plans, Insurance Services, Insurance - Homeowners
Alternate Business Names1st American Home Buyers Protection, Alliance Home Warranty, F A H B P
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview