This Business is not BBB Accredited
Capital Gold Group
(800) 510-959421700 Oxnard St #600, Woodland Hills, CA 91367-8123
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Capital Gold Group, Inc. is a precious metals dealer. Their agents help people invest in gold, buy silver, and make other transactions.
Capital Gold Group is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Capital Gold Group's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||1|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
3 Customer Reviews Customer Reviews on Capital Gold Group
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3 Customer Reviews|
Type of Entity
Incorporated: September 2007, DE
Business ManagementPrincipal: Keith Hazelden (Marketing)Johnathan Rose (President/CEO)
Number of Employees
Gold, Silver & Platinum Dealers
Products & Services
Gold Bars, Gold Coins, Silver Bars, Silver Coins, Gold investment products, Silver investment Products
Hours of OperationMon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMSat: ClosedSun: Closed
Alternate Business NamesCapital Gold Group, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview