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Color Me Mine Enterprises, Inc.

Phone: (888) 265-6764

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by Resolution

Complaint Resolution Log (1)
06/05/2013Problems with Product / Service | Read Complaint Details
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Complaint
Color Me Mine, Fairfax, Va has not lived up to their obligations of delivering paid for service and products. Products were damaged and or lost. We were asked to do things from store management that were inapropriate to the situation. We spent $400 to not rec. the service and or product to date. Have spoken with store mgt, asked to speak with local franchise owner (denied) and sent a formal complaint to CEO of company alerting him to the lack of professionalism that is taking place in one of his stores.
Product_Or_Service: pottery
Account_Number: acct ***** *******

Desired Settlement
Desired Settlement ID: Refund
Since to date, I have not recieved the products that were purchased in a timely manner and the product that we did purchase has been lost or destroyed (which is irraplaceable) I'm asking for 100% refund. we have been lied to several times about where our products are. Its time for CMM to now pay the price of poor cutomer service. No other outcome will be acceptable.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.