BBB Accredited Business since 01/09/2001
(800) 390-11199997 Rose Hills Rd, Whittier, CA 90601-1701View Additional Web Addresses
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This company offers computer supplies and parts.
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A BBB Accredited Business since 01/09/2001
BBB has determined that Newegg, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Newegg, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 968 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||189|
|Billing / Collection Issues||37|
|Guarantee / Warranty Issues||52|
|Problems with Product / Service||567|
|Total Closed Complaints||968|
Customer Reviews Summary Read customer reviews
26 Customer Reviews Customer Reviews on Newegg, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||26 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: June 2005, DE
Business ManagementPrincipal: Mr Eugene E. Wong (Public Image Professional)
Contact InformationFred Chang (CEO)
Number of Employees
Computers - Supplies & Parts, Internet Shopping, Electric Equipment & Supplies - Retail
Alternate Business NamesNew Egg, NewEgg Business, Newegg.com
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview