BBB Accredited Business since 07/06/2004
Phone: (800) 699-5758
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by Resolution
|03/29/2013||Advertising / Sales Issues | Read Complaint Details|
Complaint Category: Sales presentation used dishonest sales practices
Complaint: In order for this company to attain your business for a scheduling program and billing program is by holding a billing seminar in which we are told that if we do not change into their electronic system we could be charged up to $10,000 per medicare patient we see in 2015 due to Obamacare, however, as an incentive, they told us that the government has a $44,000 reimbursement program for switching into the electronic system which they sell for $27,000. They make you feel as if you are not really paying anything, well the year has gone by and no government stimulus plan has arrived and we are still paying on their $27,000 program. I am not the only one this company has defrauded, as I went to a seminar recently, the same one I went to last year, and their seemed to be another 30 doctors wondering what happened to the $44,000 incentive we were promised. Well the ACOM rep and their sales person did not show up to the seminar and called in sick rather than face all the angry people who have been ripped off.
Complaint Resolution: Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
Computers - Supplies & Parts