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Cisco Systems, Inc. (Headquarters)

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(408) 526-4000View Additional Phone Numbers170 W Tasman Dr, San JoseCA 95134http://www.cisco.com

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BBB Accreditation

Cisco Systems, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Cisco Systems, Inc.'s rating include:

  • Failure to respond to 8 complaints filed against business.
  • 4 complaints filed against business that were not resolved.

Factors that raised Cisco Systems, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one complaint is unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Customer Complaints SummaryRead complaint details

BBB serving , maintains a report on this company's headquarters location. Please visit for details or call .

42 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues4
Problems with Product / Service37
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 42

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Cisco Systems, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/27/1997Business started: 12/10/1984
Contact Information
Principal: John Chambers (Chairman & CEO)Customer Contact: Ms. Laurie Wall Scott Weakland
Number of Employees

74042

Business Category

Computers - Networks

Products & Services

This company's business is internet networking solutions.

Alternate Business Names
Ironport, Scientific Atlanta, Webex Communications

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.