BBB Accredited Business since 06/01/2006
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A BBB Accredited Business since 06/01/2006
BBB has determined that Seagate Technology meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Seagate Technology's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 42 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Guarantee / Warranty Issues||11|
|Problems with Product / Service||28|
|Billing / Collection Issues||0|
|Total Closed Complaints||42|
Type of Entity
Incorporated: December 2000, DE
Contact InformationPrincipal: Gerald Whitby (Manager) Scott Andrews (Supervisor-Tech Support/Customer Response Team) Kimberly Wells (Corporate Resolution Team)
Number of Employees
Computers Hardware, Software & Services
Products & Services
This company specializes in data storage solutions.
Alternate Business NamesSeagate Technology (US) Holdings, Inc.
Industry TipsComputer Software Piracy
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