BBB Accredited Business since 11/01/2010
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A BBB Accredited Business since 11/01/2010
BBB has determined that Intuit, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Intuit, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1762 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||246|
|Billing / Collection Issues||459|
|Guarantee / Warranty Issues||35|
|Problems with Product / Service||986|
|Total Closed Complaints||1762|
Customer Reviews Summary Read customer reviews
20 Customer Reviews Customer Reviews on Intuit, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||20 Customer Reviews|
Type of Entity
Incorporated: February 1993, DE
Contact InformationPrincipal: Office of the President Customer Contact: Chrissy Olsen (Office of the President)
Number of Employees
Computers Hardware, Software & Services, Internet Services, Computers - Multimedia, Insurance Services - Commercial
Products & Services
This company specializes in personal & small business financial software.
Alternate Business NamesDocstoc, Inc., Intuit Health Card, Mint, Mint Bills, Paycycle, Inc., Quickbooks, Quicken Bill Pay, Turbo Tax, Innovative Merchant Solutions, PayTrust, Demandforce
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview