BBB Business Review

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BBB Accredited Business since 10/14/2005

Sunpentown

(909) 468-528814625 Clark Ave, City of IndustryCA 91745-1247

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Description

This company offers energy efficient products and appliances.

BBB Accreditation

A BBB Accredited Business since 10/14/2005

BBB has determined that Sunpentown meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Sunpentown's rating include:

  • 11 complaints filed against business

Factors that raised Sunpentown's rating include:

  • Length of time business has been operating.
  • Response to 11 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

11 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues2
Problems with Product / Service9
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Sunpentown

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
Business started: 11/16/1993
Type of Entity

Corporation

Incorporated: November 1993, CA

Business Management
Principal: Ms. Eunice Chen (Accounting Manager)
Contact Information
Customer Contact: Ms. Win Wang (Customer Service Supervisor)
Number of Employees

10

Business Category

Commercial Products Manufacturers

Alternate Business Names
Sunpentown International, Inc.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.