BBB Accredited Business since 10/14/2005
(909) 468-528814625 Clark Ave, City of Industry, CA 91745-1247
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This company offers energy efficient products and appliances.
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A BBB Accredited Business since 10/14/2005
BBB has determined that Sunpentown meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Sunpentown's rating include:
- 11 complaints filed against business
Factors that raised Sunpentown's rating include:
- Length of time business has been operating.
- Response to 11 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||9|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Sunpentown
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: November 1993, CA
Business ManagementPrincipal: Ms. Eunice Chen (Accounting Manager)
Contact InformationCustomer Contact: Ms. Win Wang (Customer Service Supervisor)
Number of Employees
Commercial Products Manufacturers