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BBB Accredited Business since 09/23/2003

Quality Carpet Cleaning, Inc.

(800) 675-77684701 W San Fernando Rd, Los AngelesCA 90039-1113

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Description

We are a family owned business.

In 30 years we've cleaned over half a million carpets, 23,000 area rugs, twenty-some thousand sofas, four cruise ships, and a Saint Bernard. We no longer clean cruise ships. Or Saint Bernards.

BBB Accreditation

A BBB Accredited Business since 09/23/2003

BBB has determined that Quality Carpet Cleaning, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Quality Carpet Cleaning, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB since March 10, 2013
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

top
Business started: 12/21/1987
Type of Entity

Corporation

Incorporated: December 1987, CA

Number of Employees

15

Business Category

Carpet & Rug Cleaners

Products & Services

We clean carpet, upholstery, tile, drapes, and area rugs from basic to museum quality exotics.
We provide a simple service, and make our customers lives better and easier.
QCC is;
Quality service.
Clear communication.
Commitment to excellence.

Refund and Exchange Policy

We prefer to correct any problems or errors in our work. If a refund is what it takes to make things right with the customer, then we make it right and refund.

Service Area

This company services
Los Angeles, Orange County,San Diego Metro, North Country San Diego, Ventura County, Riverside county, San Bernardino.

Industry Tips
Carpet Cleaning Services - How to Get Your Moneys Worth
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