BBB Accredited Business since 04/01/1998
Genuine Automotive (Headquarters)
Phone: (408) 362-0314Fax: (408) 694-03954098 Monterey Rd, San Jose, CA 95111-3600
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A BBB Accredited Business since 04/01/1998
BBB has determined that Genuine Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Genuine Automotive's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.
Customer Complaints Summary
BBB serving , maintains a report on this company's headquarters location. Please visit for details or call .
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 262849 for this company. The expiration date of this license is 08/31/2014.Type: Bureau of Automotive Repair
Check License Status: http://www2.dca.ca.gov/pls/wllpub/WLLQRYNA$LCEV2.QueryView?P LICENSE NUMBER=262849&P LTE ID=1101
Please note that governmental licensing information may not be current.
Type of Entity
Contact InformationPrincipal: Simon Lam (President)Customer Contact: Duc Lam (Accountant)
Number of Employees
Auto Repair & Service, Engines - Fuel Injection Service & Parts, Auto Repair - Mobile, Tire Dealers