This Business is not BBB Accredited
(877) 884-8173View Additional Phone Numbers3640 Stevens Creek Blvd, San Jose, CA 95117-1292
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Courtesy Chevrolet is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Courtesy Chevrolet's rating include:
- Failure to respond to 5 complaints filed against business.
- One complaint filed against business that was not resolved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||4|
|Billing / Collection Issues||0|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Courtesy Chevrolet
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 266747 for this company. As of our verification date, this license is valid.Type: Bureau of Automotive Repair
Check License Status: http://www2.dca.ca.gov/pls/wllpub/WLLQRYNA$LCEV2.QueryView?P LICENSE NUMBER=266747&P LTE ID=1101
Please note that governmental licensing information may not be current.
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Troy Pelzl (Executive Manager)Customer Contact: Cheryl Morrison Bon Gotuaco (Service Director)
Number of Employees
Auto Dealers - New Cars, Auto Dealers - Used Cars
Products & Services
This company offers the sale and service for new and used cars.
Alternate Business NamesStevens Creek C, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview