BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 02/01/1984

Pioneer North America, Inc

(310) 835-6177View Additional Phone Numbers1925 E Dominguez St, Long BeachCA 90810-1003

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 02/01/1984

BBB has determined that Pioneer North America, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Pioneer North America, Inc's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 59 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

59 complaints closed with BBB in last 3 years | 21 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Guarantee / Warranty Issues13
Problems with Product / Service41
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 59

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Pioneer North America, Inc

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
Business started: 05/01/1978
Type of Entity

Corporation

Incorporated: May 1978, CA

Business Management
Principal: Mr. Mark Passmore (Manager of customer Service)Ms. Sandy Mardesich
Business Category

Audio-Visual Equipment - Dealers, Electronic Instruments, Electronic Equipment & Supplies - Dealers, Electric Equipment & Supplies - Retail

Alternate Business Names
Pioneer Direct, Pioneer Electronics Service, Inc, Pioneer Electronics U S A, Inc.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.