BBB Business Review
BBB Accredited Business since
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This company is the purchaser and manager of charged-off consumer debt portfolios.
A BBB Accredited Business since
BBB has determined that Midland Credit Management Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Midland Credit Management Inc include:
- Government action(s) against business
Factors that raised the rating for Midland Credit Management Inc include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1229 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||114|
|Total Closed Complaints||1229|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Brandon Black, CEO Mr. Paul Grinberg, CFO Mr. Jim Syran, Senior Vice President Operations
Number of Employees
Financial Services Collection Agencies Consumer Finance & Loan Companies
Products & Services
Midland Credit Management Inc offers the following product(s): This company offers management and servicing of credit card receivables.
Alternate Business NamesEncore Capital Group, Inc MCM Midland Acquisitions Corp Midland Funding LLC MRC Receivables Corp
The following Government Agency(s) or Association(s) may be able to provide you additional information:
Federal Trade Commission 600 Pennsylvanis Avenue, NW, Washington DC 20580 http://www.ftc.gov
California Attorney General PO Box 944255, Sacramento CA 94244-2550 Phone Number: (800) 952-5225 http://www.ag.ca.gov
On May 22, 2000 Midland's parent corporation, Encore Capital
Credit Group, Inc., acquired all of West Capital Financial