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BBB Business Review

This Business is not BBB accredited

East County Tire Pros Auto Repair

Phone: (619) 440-4044 Fax: (619) 440-6839 844 N Johnson Ave, El Cajon, CA 92020 info@eastcountytirepros.com http://www.eastcountytirepros.com

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Description

This company offers tires and automotive service.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for East County Tire Pros Auto Repair include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against East County Tire Pros Auto Repair
See Trends in Complaints on East County Tire Pros Auto Repair

Additional Information

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BBB file opened: June 01, 1995 Business started: 10/01/1995 in CA Business incorporated: 01/03/2011 in CA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Automotive Repair- San Diego
16855 W. Bernardo Dr #112, San Diego CA 92127
http://www.autorepair.ca.gov
Phone Number: (858) 716-1025
Fax Number: 858-716-1136
The license number is 202922.

Type of Entity

Corporation

Business Management
Mr. Mark Farece, Manager
Contact Information
Complaint Contact: Mr. Mark Farece, Manager
Number of Employees

8

Business Category

Tire Dealers Auto Repair & Service

Service Area

“As of 08/05/08 the BBB of San Diego no longer processes complaints against Big O Tires.  Any complaints are directed to the BBB serving Denver, CO for processing. For a full report contact the BBB located in Denver at 1020 Cherokee St Denver CO, 80204-4039, phone 303-758-2100, fax 303-758-8321, www.denver.bbb.org.”

Alternate Business Names
Fortress Auto Repair Inc
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Bureau of Automotive Repair- San Diego 16855 W. Bernardo Dr #112, San Diego CA 92127 Phone Number: (858) 716-1025 Fax Number: 858-716-1136 http://www.autorepair.ca.gov

Industry Tips
Auto Repair Tips
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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

Discount CouponsX

Discount Coupons for East County Tire Pros Auto Repair

Discount: 1/2 off regular price basic oil change.

This company offers tires and automotive service.

To receive discount, contact (858) 490-0409 or print out this BBB Discount Offer and bring it with you.

This BBB Discount Offer is not valid in conjunction with any other discount, offer, special or promotion.
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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

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